We request you to view the Terms of Service on our Website carefully. You duly accept these terms displayed on this document by visiting this Website. The terms for using the Website can be altered periodically; therefore please check these terms from time to time, because your continued usage of the Website automatically means that you accept the altered terms. We make every effort on a best effort basis to provide accurate information basis on our Website. Nevertheless, it shouldn’t be taken for granted that the provided information is up-to-date and comprehensive. Only for the following conditions the Website management can block access and reserves the right to maintain its legal rights against the person or persons involved in the following attempts:

  • In the case of sharing this Website’s content as wrong, disorderly, and misleadingly, or that includes statements against moral rules,
  • In the case of partial or complete copying of information on the Website and utilization thereof by any means,
  • In the case of usage of software that may jeopardize the general security of the Website and that may interfere with the Website and its actual software, and engaging in or attempting similar activities.

Copyright and Brand

Unless otherwise indicated, the entire material on this Website is protected most comprehensively and unlimitedly in the manner of other party owned copyright, brand, patent and/or other intellectual and industrial property rights.

Personal Use

The usage of the material on this Website is for informational purposes only. You duly accept that you may not distribute, publish, transfer, alter, display the content of this Website, or create and use material that is based on this Website, before getting permission from the administrator. You duly accept without protest that you must compensate any losses and damages that the Website suffers and/or will suffer due to the unauthorized use of the material on this Website.

Returns and Exchanges

You may return new, unopened items within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (an incorrect item or a defective item). Otherwise the customer is responsible for all shipping charges including custom fees for both ways.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please inform your return request within 14 days of delivery to the following address via email: [email protected]. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

You should expect to receive your refund within four weeks of giving your package to the return shipping company, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Bereketzade Mah. Laleli Çeşme Sok. 19/1 Galata Beyoglu Istanbul Turkey

Sales Conditions

You duly accept the purchase of the product under the following terms and conditions that are lawfully binding. For all others, it is necessary that the product is available and its price is verified. The delivery time depends on the availability of the product, and all kinds of guarantee and statements regarding the delivery time is limited to Turkey, and can be delayed due to reasons beyond our control, such as delayed parcel or force majeure. In order to sign an agreement with Sonika Percussion, you must be at least 18 years old and possess a valid credit card or debit card that is issued by a bank acknowledged by us. You will be informed via e-mail when your order is accepted. When ordering, you duly commit that all of the information you provide is accurate and complete, you are the rightful owner of the card you use with your order, and you have the sufficient funds to cover your purchase. All prices that are advertised are subject to such changes.

VAT is included in the price of the product.

Contract

You will receive a confirmation e-mail when you order. This e-mail only confirms that we received your order, and does not mean that we approved your order. There will be no binding contract between us,  until we send you an e-mail confirming the delivery status of the products you order with us. Only the products on the delivery route, as listed in the confirmation mail will be included in the drawn contract.

Pricing and Availability

Even though we make every effort to provide accurate information, explanations and prices as displayed on the Website, there can be mistakes. If we detect any mistakes regarding any product you ordered, we will inform you as soon as possible, and offer you the choice of renewed verification of your order with the correct price, or cancellation of your order. We will consider your order as cancelled, in case we cannot contact you. If you wish to cancel an order you paid for, we will refund you fully. VAT is included in the price.

Payment

After we receive your order with credit or debit card, we subject the card you use to pre-authorization check, to make sure that you have sufficient funds for the transaction. The products will not be handled for shipping before the pre-authorization process. The due amount will be displayed in the debt section of your card after the order is confirmed.